JobSense Project Assistant Manager (30hrs) - Conwy/Denbighshire

JOB TITLE: JobSense Project Assistant Manager
DEPARTMENT: JobSense Project
LOCATION: Conwy/Denbighshire
SALARY: £26,000 Pro-Rata
RESPONSIBLE TO: JobSense Manager
DURATION: 30 hours over 4/5 days. Contract end Sept 2023.


Application form PDF (Application form is available in other accessible formats)

About Us

COS’s mission is the relief of people who are deaf, blind, suffer visual or hearing impairment or are disabled and have a physical or mental impairment that has a long-term negative effect on their ability to do normal daily activities by the promotion, development and the provision of appropriate facilities, services and resources and in particular, but not exclusively, by promoting, developing and cause to be provided appropriate facilities, services and resources to improve the quality of life and equality of opportunities for people with visual impairment, hearing impairment, physical or mental disability.

JobSense Project

It’s an exciting time for the Centre of Sign-Sight-Sound (COS) as we continue a two-year employment project working with key partners Elite Specialist Employment Agency, Merthyr Tydfil Institute for the Blind and Agoriad Cyf, to deliver the JobSense project until the end of 2023, which aims to support people with sensory loss (those who are deaf, have hearing loss, blind, have sight loss or are deafblind) into work.

Answering to the JobSense Manager, the Project Compliance will be responsible for providing a full support service to the delivery team and ensuring all monitoring information in line with the Operations Manual is completed effectively and delivered to the JobSense Manager for submission to the overall JobSense Project Manager. You will play a key role in the successful running of this European Social Fund project.

The role requires someone who is experienced at delivering effective administrative support and has a good attention to detail.

You’ll also be used to working independently under your own initiative, with the ability to plan and prioritise your workload effectively.

You will also be passionate about making a difference to the lives of people who have sensory loss.

This scheme has been supported by the European Social Fund through the Welsh Government

This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the organisation. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

Personal Specification

Job Title: Project Support Officer

Please note:
Applicants must demonstrate in their CV and supporting statement that they currently use the skills outlined below or have used them previously in employment, education, training, volunteering etc.



Strong command of English and Maths


Level 3 Accreditation in administration or comparable qualification/ relevant experience in:

Word Processing
Spreadsheet production and operation
PowerPoint production
Publisher or equivalent
Internet and E-mail
Standard Administration
Experience in a project based support role including preparation of performance reports
Proven written and oral communication skills, professional telephone manner.
Experience of managing administration relating to a project
Experience of working within the third sector
Stationery Stock Control
Knowledge of GDPR
Understanding and commitment to Equal Opportunities Policy and Practice
Experience of SAGE

Skills / Ability

Ability to work on own initiative.
Ability to work to deadlines.
Proactive approach to problem solving
Ability to work as a team member.
Experience of setting up and managing administrative systems.
Understanding of the issues and needs of people with disabilities
Strong self organisation, planning, self-motivation and time management
Ability to adapt to change and show flexibility where needed.
Ability to represent the organisation    
Ability to plan
Ability to co-ordinate and liaise with other organisations
Ability to assist with various forms of marketing


Ability to undertake travel and overnight stays on occasion as and when required

Leadership and Management Behaviour’s
Act as a role model for the COS's Leadership and Management behaviour’s:
  • Driven to deliver
  • Leading and engaging
  • Strategic thinking


Listed below are key competencies, which describe how the job must be carried out in order to achieve the objectives set.

Business initiative

An understanding of the markets COS operates in and ability identify and capitalise on opportunities

Planning and Organising

Ability to plan, lead and manage proposals that win new business, in line with business processes.

Problem solving and time management

Ability to identify and successfully plan dependencies in complex projects, prioritising critical tasks and allocating time and resources to the crucial areas that will underpin project success.

Concern for accuracy

Acting to minimise errors and inaccuracies, maintaining high standards of accuracy and correctness in dealing with information and data. Adopting an orderly and precise approach to work paying careful attention to following standard procedures and ways of working.

Team Working

Build and maintain good working relationships with colleagues within COS to cultivate a positive team spirit, commitment to the team and achievement of shared goals.

Application Process: Please email: for details of how to apply for this post.

Closing date: The current closing date is scheduled for 6th May 2022

Interview schedule: Week commencing 9th May

Application form PDF 

Key Responsibilities:

  • Manage your own time and prioritise work to ensure deadlines are met and targets achieved.
  • Ensure all monitoring reports are completed to a high standard
  • Check all participant information is correctly completed and up to date
  • Provide cover across the team as appropriate and when required.
  • Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety.
  • To ensure that all activities are operated in accordance with Equal Opportunities legislation and Best Practice

Key Activities:

  • Provide a full administration support service for a range of identified projects in line with the requirements of the funders/contractors.
  • Ensure all requirements for compliance is met by the team.
  • Assess quality of work and provide feedback/training to the team where necessary. 
  • In collaboration with the team, preparation of training materials as and when required, i.e.PowerPoint and Handouts.
  • Be the first point of contact for the team, supporting individuals, including management with a wide range of tasks including compliance, monitoring of performance trackers, sourcing relevant training, assisting with marketing and social media.
  • Complete project monitoring forms as required for the Project Manager.
  • Liaise with stakeholders at all levels when required. 
  •  Attend staff / team meetings; distributing agendas and take, write and distribute minutes as required. 
  • To liaise with all other administrative team members on a regular basis to ensure coordinated approaches to administrative management, including document control, compliance with General Data Protection Regulations, confidentiality and high levels of consistency in operational administration.
  • To carry out all other reasonable duties commensurate with the grade of the post as required through consultation with the Senior Management Team.
  • To be aware of the Safety at Work Act, Equality Legislation, GDPR and Safeguarding. 
  • To work in accordance with COS Lone Working Policy.
  • Recognise and work within COS’s quality system and standards that encompass those of our funders.
  • To work as a member of the team, taking part in regular supervision, meetings and appropriate training.
  • Such other duties as may be required to fulfil the objectives of the role.

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